Welcome to Evea

These terms and conditions outline the rules and regulations for the use of Evea's services and website, located in Irbid, Jordan.

1. Ordering and Availability

• All floral arrangements and products are subject to availability.
• In the event of supply difficulties, we reserve the right to substitute flowers or packaging of equal quality and value.

2. Delivery Policy

• We offer delivery services within Irbid and surrounding areas.
• Delivery times are estimates. While we strive to deliver on time, we cannot guarantee exact delivery times due to unforeseen traffic or weather conditions.

3. Returns and Refunds

Because flowers are highly perishable items, we do not accept returns. If your order arrives damaged or fails to meet our quality standards, please contact us within 24 hours of delivery with photographic evidence, and we will gladly arrange a replacement or refund.